When you want to hire a resume writing service, you have a few requirements. First of all, you need great quality because this resume is supposed to get you a job interview. But what about the price? What about website security, ease of ordering, and customer support? What if you also need a LinkedIn profile and a cover letter, so you’d like to order them from the same service? All these factors matter.
At the ResumeSpice.com website, you’ll see a claim that it’s the best resume writing service for job candidates to hire. Is it, really? Our ResumeSpice review tells you what you get when hiring the writers on this website.
We decided to order an entry-level resume for a college graduate looking for a job as a journalist. We provided all the details in the order form, and proceeded with the payment. It was an expensive price for a single resume, so we clearly expected high quality. The writer called by phone the following day. We discussed some details and he started working on the resume.
It wasn’t perfect. In fact, it was too far from perfection. This resume was obviously based on a template. There were overly generalized terms, such as “communication skills, OfficeSuite proficiency” and other parts that made it look outdated. This resume written by Resume Spice looked nothing like the one an exceptional candidate would submit.
List of Services and Prices
The list of services is good, since it doesn’t only cover resumes. You can also order a cover letter, LinkedIn profile, and thank-you letter. Unfortunately, CV writing is not available as a service, and neither is editing for any type of content. But there are services that are quite unique to ResumeSpice. For example, you can order a professional bio or get career coaching, career assessment, and interview preparation services. The company also caters to employers, who need outplacement services.
As for the prices, they are pretty expensive. We paid $199 for an entry-level resume. Professional and executive resumes cost $299 and $399, respectively. Keep in mind that these are not packages; the quotes are just for a resume. Cover letter, professional bio, LinkedIn profile, thank-you letter, and interview prepare labeled as additional services, and they cost $199 or $129 each.
Customer Service and Delivery
The customers can get in touch with the support system only via email and a brief contact form at the website. That’s cool. It’s convenient and quick, even though a live chat would be a better option. The problem is that the team is not quick enough to respond.
We had a big problem with the deadline. It wasn’t mentioned anywhere at the website, so we expected a reasonable delivery within five days or so. But the writer took seven days to write a single resume. We tried contacting the writer or the support to find out when we could expect the document, but we got no response. We also contacted the support 60 days after getting the resume, so we could complain about not getting an interview. They guarantee to revise the resume in that case. But again, we were left without a response.