Professional Resume Solutions leaves a positive first impression. The prices are acceptable when compared to more expensive services. There are all kinds of guarantees at the website. Before you start reading the terms and conditions, you get the impression that this is the perfect service you can find.
We never leave things at first impressions. We decided to check how the service works, and we offer our ProfessionalResumeSolutions.com review from a customer’s point of view.
Let’s get the most important thing out of the way first: the quality. If you only look at the website, you’ll assume that you’ll get the best work from these writers. But let’s face it: every resume writing service claims the same thing.
We ordered a resume here, so we can share our honest opinion about its quality. We chose the 3-day delivery option, so that brought the price to $104.26. With the regular discount of 10%, we ended up paying $83.41.
That’s a good price. However, the service wasn’t good at all. First of all, the writer was two days late with the order. We tried contacting the support without success. When we finally received the resume, its quality was far from what we expected. Obviously, someone used a random resume generator or put the information in a template. This is not a document worth paying for.
LIST OF SERVICES
Resume writing is the most important and most popular service at this site. However, ProfessionalResumeSolutions offers a few other services as well:
- Resume editing
- CV writing
- CV editing
- Resume + Cover letter package
- Resume + CV package
- CV + Cover letter package
- Thank you and follow up letters
- E-cover letter
As add-ons, you can get a list of top 10 job sites, list of international recruiting agencies, online resume storage, and resume distribution to employment agencies.
All resumes are offered in four levels: resume start, professional, executive, and veteran.
The price depends on the level, as well as on the deadline you choose.
An entry-level resume starts with a price of $74.47 for the deadline of 14 days. As the quality progresses to Executive and the deadline to 3 hours, the price for a resume reaches the maximum of $357.48.
Everyone gets a discount of 20%.
There’s a nice price chart at the website. It shows you the quote for the type of service you need under the chosen deadline.
CUSTOMER SERVICE AND DELIVERY
We had a bad experience with the customer support. It’s practically non-existent. We tried complaining about the missed deadline, but no one responded to our messages. The writer wasn’t available for contact. They didn’t reach out to us to clarify anything about the requirements.
At most other services, you get a direct interview with the writer before they start completing your resume.
At the homepage, you’ll see serious claims about the things you get as a customer. They guarantee plagiarism-free content, utmost privacy, unlimited revision, 24/7 support, and no resale of your resume. They also mention an affordable price, “juicy” discounts, no hidden fees, and online delivery.
The content we received wasn’t unique. We didn’t get 24/7 support, and we sure didn’t get the free revisions that our resume needed. These are vague promises that the company doesn’t respect once you pay your money.
We received several messages by customers, who weren’t happy with the treatment they received. They recommended us to review this service, so we could warn others to be careful with it. The website features a few positive testimonials, but it tells you nothing about the many dissatisfied customers.
The price at Professional Resume Solutions is affordable. The site has a nice list of services that meets the needs of any job applicant. However, the performance of its team is not satisfactory. We got a low-quality resume and no revisions. The guarantees at the site mean nothing for its real customers.